It is important to note that there are two distinct sets of hours for each location Office Hours and Access Hours
Office hours refer to the hours during which the facility's administrative staff is available to assist customers with inquiries, rental agreements, and other related tasks. During office hours, customers can typically visit the front desk or contact the facility via phone or email for assistance.
Access hours, on the other hand, refer to the hours during which customers have access to their storage units. These hours are typically longer than office hours and can include early mornings, late evenings, and weekends to accommodate customers who need to access their units outside of typical business hours.
How to change office and access hours:
SiteLink office hours:
- Office Hours are changed through Sitelink Administration. Once the changes are made, the new hours will automatically sync within 30-60 minutes.
How to Set/Change Custom Office Hours (optional):
- Log into your Storagely Dashboard Admin Panel
- Click 'Rental System' on the left-hand side.
- Select the location to update its hours from the drop-down menu.
- You can easily find the facility by typing the location's street or city name
- Click 'Location Settings'
- Navigate to the right to find the Office and Access Hours section
- Click the toggle in the top-left corner of the office or access hours section
- Choose the days and click the toggle on the right to activate the hours field(s)
- Select the day, and add or update the hours. Make sure to select AM or PM.
- Click the
option to confirm and update the hours on the website. - Visit the live website to confirm the update is complete!