This article explains how to link a StorEDGE account to a Davinci Lock account to activate Tenant Connect.
Once you have created your account in DaVinci Lock:
- Sign in to storEDGE at https://www.storedgefms.com with your Admin credentials.
- Click “Corporate” in the top right corner, then click the “Settings” icon.
3. Under the "User Management" section click “API"
4. Search "Keyless Lock Management - DaVinci Locks" and Toggle the setting 'On'.
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- If you have any issues with this setting, contact storEDGE support for assistance with enabling it.
5. Click on the name 'Keyless Lock Management - DaVinci Locks' to open its settings.
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- Ensure the below settings are enabled with a checkmark next to them.
- Also, 'All Facilites' should be selected as well
Next, you will need to collect the Facility ID for each location being onboarded. Below demonstrates how.
- Click the StorEDGE icon in the top left corner, navigate to "Facility Level" > "Settings"
- In "Settings" click "Gate integration"
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Copy the 'API Facility ID' for the All of the facilities that will be connected to Tenant Connect.
- Next, Navigate to sign in to your DaVinci Lock® account.
- Add the Facility to the list by clicking on "Add Single Facility" and fill out the information about each location.
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Select "storEDGE" as the facility management software and add the “Facility ID”.
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Click “Submit” to save.
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- If successful, you will receive a notification stating “Facility successfully updated.”.
- If unsuccessful, you will receive a notification stating “Facility successfully updated. However, the entered storEDGE Facility ID could not be
resolved”. If this happens, confirm the API settings in storEDGE and
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Congratulations! Tenant Connect is now connected to StorEDGE.