How to Set Up or Claim Apple Maps Profiles

This article walks through the process of setting up or claiming Apple Maps profiles.

Follow these initial steps to get logged in:
  • Navigate to businessconnect.apple.com.
  • Click on the blue, "Get Started" button in the center of the page OR click on the blue, "Sign In" button in the top right corner.
  • Log in following the prompts OR create an Apple ID to be associated with your locations.
  • Choose the size of your business from the dialog boxes.
  • In the search bar, type the name of your business and you’ll see possible matches.

 

If a business is UNLISTED → Click "add a new location with this name."

  • Enter the business address.
    • As you fill it in, you’ll see a pin pop up over the map.
    • Move the map until the pin position aligns with your business location.
  • Next, you’ll be asked to enter details about your business.
    • Type, phone number, and website, etc.
  • On the next screen, set up your business hours.
    • Highlight the days the facility is open from the top menu.
    • Then, place your daily hours below.
  • If this is the first location you’ve set up... you’ll be asked about your company info on the next screen.
    • Make sure to fill out all of the information they ask for.
  • Now it’s time for verification.
    • These options sometimes vary.
    • You can either verify via text message with the phone number you listed for the location, OR by uploading a utility bill for the location.
  • If you’re unable to verify with the phone... the document upload will fail if the number doesn’t match the website.
    • If your website has cycling tracking numbers that display dynamically you may experience some issues verifying.
      • The workaround for this is to create 1 PDF document that includes a screenshot of your actual facility phone number and the facility utility bill - Apple only supports one document submission at a time.
      • If you already have a Storagely website... you will navigate to the location page, hover over the "Call" button so the facility number pops up, and take a screenshot.
  • Please note, the service address or mailing address listed on the utility bill must be an EXACT match for the location you’re verifying.

 

If a business is already LISTED → Select it from the drop down list and then follow the same steps as above.

 

If you’re adding more than one location → Select the "Add" button from the top right and then follow the same steps as above.

  • When asked... add this location to the business profile you made during the initial steps.