Customers tend to avoid filling out large forms due to time constraints, feelings of overwhelm, discomfort with sharing personal information, and overall frustration with a complicated process.
When collecting information from customers, it is crucial to only ask for the essential details to reduce the likelihood of them abandoning the rental process. This is because adding too many fields or asking for too much information may overwhelm the customer, making the process seem more complicated and time-consuming. Therefore Storagely keeps the number of fields to a minimum so that the rental process is easier, quicker, and more likely to be completed.By keeping a low number of fields in the form customers can click through the rental and reservation process to see the fields that are collected. This indicates that the company is transparent about the information they require from customers and is providing customers with an opportunity to understand the process before committing to it. By being transparent and keeping the rental process straightforward, the company can increase customer satisfaction and the likelihood of repeat business.